IT Convergence Support Services (ISS) reliable, cost-effective Hosting and Managed Services solutions deliver what CIO's and IT managers value most:

• Improved operating efficiency
• Guaranteed uptime and availability
• Reduced costs and improved quality
• The peace of mind that comes from knowing your systems are safe and secure

ISS pairs these benefits with the flexibility and visibility that ensures your environment always operates in sync with your business needs. Whether you are moving to ISS provisioned equipment, relocating your existing infrastructure or a blend of both, we architect your solution to take full advantage of state-of-the-art shared infrastructure for storage, network, and systems management.

We provide each client with world-class SLA's (service level agreements) at a price point that ensures that your decision to outsource with ISS results in a favorable ROI.

Two State-of-the-Art Data Centers, One Comprehensive Solution

ISS delivers where others only promise because we’ve partnered with two state-of-the-art, world-class data centers. Both facilities are Uptime Institute Rated Level III+/IV SAS70 certified, which means that your systems are hosted in some of the most secure and most redundant data centers in the world.

ISS's team of DBAs and System Administrators proactively monitor your environment to ensure optimum performance and continuous availability.

ISS hosting solutions give you complete freedom to choose:

• Technology platform(s)
• Operating system (s)
• Release level (s)
• Level and Type of Service
• Network Provider

ISS hosting solutions are flexible and scalable, meeting today’s needs, growing and changing as your organization grows and changes.

Disaster Recovery (DR)

Traditional disaster recovery plans promise to restore your environment in 3-5 days using back-up tapes.

• No business can afford to lose its critical systems for that long, which is why ISS offers a complete DR solution.

In the event of an emergency, you'll have your environment back on line in a matter of hours because ITC's standard DR solution places production and DR environments in separate data centers. This comprehensive disaster recovery solution comes as a standard part of ISS Hosting Services offering.

Seamless Migration and Transition to ISS

Our experience in migration and transitioning of customer environments to the ISS data centers is based on proven methodologies to ensure minimal business impact on the end-user community.   

• ISS "1-2-3 Live" methodology guarantees a successful, on-time, on-budget delivery of functioning environment.

ISS's transitioning services include all services necessary to configure and test your environment throughout the entire transition process.  We also perform initial system testing based on ISS expertise and knowledge transfer with your organization to minimize user testing time during the transition process. 

A Hosting Partner You Can Count On

With ISS managing your IT infrastructure, you can focus on what’s most important:  Your Business.

Our wealth of technical, functional and development expertise and management experience allow us to provide hosting and co-location services, technology stack management, functional and development application support, and 24x7x365 monitoring for any and all of your needs. 24x7x365 monitoring is our standard service because we believe there is no other level of support.

To reach an ISS representative immediately, please contact us at 1-800-675-0032, ext 2546, and we'll be happy to discuss your Hosting and Managed Services Needs.

You can also learn more about our hosting capabilities by downloading a copy of our the Power Point presentation for our webcast "Don't Get Held Hostage by Your Hosting Provider." Click here to download your copy of "Don't Get Held Hostage by Your Hosting Provider."